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Special Service: This is a non-stock item and
carries an additional special service fee.????
Details >> Special Service
This is a non-stock product and as such is subject to a non-refundable surcharge of ??45.00. This extra fee is used to cover additional costs involved in both production and shipping, and is added to your total order at checkout.
Extended Lead Time: This item has an
extended lead time of 6-8 weeks.????
Details >> Extended Lead Time
This is a non-stock item and as such has to be specially manufactured by our production department as a unique product and then shipped to us. As such this comes with extended lead times of up to eight weeks.
Our diamond pattern takes the simplicity of our popular Hexagon design, and embellishes it with an added row of diamond shaped cut outs at its centre. This extra detailing provides a new focal point whilst maintaining a clean, uniform look.
Our stainless steel covers are engineered to fit various channels however we would recommend purchasing our own range of 5 inch poly-concrete or plastic channels.
If you have already installed your channels please get in touch with us to discuss your options before purchasing this product.
We offer numerous finishes for many of our metallic products. If you are interested in any of these finishes then please get in touch 020 8450 2244.
POST RUST TREATMENT
Our cast iron comes raw, starting out grey in colour but upon contact with water begins to rust into a bright orange colour. This will eventually washes or wears away, leaving behind a richer, chocolate brown patina.
We offer a pre-rusting service where we provide the covers ready rusted and then apply a special protective treatment post-rust that will maintain the colour in a darker and more attractive finish.
Powder coating is a metal finishing process that allows the product to be textured in almost any RAL colour or shade you require. This long-lasting, highly durable and economical finish will be more resistant against scratches, chipping, wear, and fading.
Similar to our Post Rust method, we can apply a similar application to a corten steel. Known for its rusty nature, we have a sealant which when applied to this rust, seals the surface and acheives an aged chocolate brown finish.
The baked on oil finish is an application that uses recycled cooking oil as the coating material. It is an aesthetic treatment that creates an aged look. As the oil wears off it will provide a smooth, graceful transition from installation to final patina.
All delivery charges are included in the estimation or final shopping basket and are dependent on the products selected for purchase. This charge is based on delivery to mainland UK. All of our delivery charges are based on the customer being available to accept the goods. This includes, on heavier items, the ability or willingness to manually offload the goods, or having mechanical offloading facilities available (such as a pallet or pump truck).
Whilst we make every effort to ensure orders are delivered by the date required, we cannot guarantee availability. Any variation to a delivery date given will be advised to you by email or telephone. If we are unable to make delivery because access is not possible, we reserve the right to make a failed delivery charge.
Please note that any order received after midday on a Friday (along with any order received over a weekend) will be processed on a Monday. All of our estimated delivery times are therefore based on a 5 day working week so please bear this in mind when ordering. Lateral Design Studio utilises national carriers and national pallet distribution networks.
Please let us know at the time of ordering if you would like to give any specific delivery requests by entering the relevant ‘Special Instructions’ in the box provided upon online checkout online, by providing the information to your sales representative or contacting us by phone on 020 8450 2244 or via email to firstname.lastname@example.org
If you would like delivery to anywhere other than to the mainland UK with unrestricted access, please contact us on 020 8450 2244 or send an email to us at email@example.com before you attempt to place your order. Shipping from the UK mainland would depend on the type of product ordered and the geographic location. This type of order would probably command an additional carriage charge.
We reserve the right to refuse to make a delivery if you have not informed us prior to delivery of any access restrictions. We consider restricted access to be if a courier or our drivers encounter bdouble yellow lines, a red route, narrow lanes, steep hills, low bridges, or width restricted roads.
As a result some of the goods you order may come to you direct from source resulting in your order consisting of more than one part. Depending on stock availability, some orders may be split into more than one delivery so you are not kept waiting for those items immediately available.
You will be notified each time a part of your order has been dispatched so that you can keep track of your items. If we become aware of stock difficulties, which will affect delivery timescales, we will let you know by telephone or email.
If you require in-stock items in your order to be dispatched ahead of other items, which may not yet be available, you may be liable for additional shipping charges.
Please check your goods thoroughly before signing for them. If any part of your delivery is damaged or faulty please contact us by telephone on 020 8450 2244 or email firstname.lastname@example.org
Do not accept damaged products. Orders signed for “unchecked” will be deemed to have been received in good condition. As soon as the order has been delivered to your requested delivery address, the risk of any damage or loss passes to you.
FURTHER TERMS & CONDITIONS
To find out more about our deliveries please see sections 4 and 5 of our terms and conditions.