TERMS & CONDITIONS

1. INFORMATION ABOUT US

1.1 The definitions and rules of interpretation in this document apply as follows.

We are Lateral Design Studio Limited, a company registered in England and Wales under company number 07558643 and with our registered office at Lateral Design Studio Ltd, Unit 5, Cotswold Business Park, Millfield Lane, Caddington, Bedfordshire LU1 4AJ, which is also our main trading address.

The Buyer is the person, firm or supplier who purchases the Goods from Us.

The Contract is any contract between Lateral Design Studio and the Buyer for the sale and purchase of the Goods, incorporating these conditions.

The Delivery Point is the place where delivery of the Goods is to take place under condition 4.

Goods: any goods agreed in the Contract to be supplied to the Buyer by Lateral Design Studio (including any part or parts of them).

The Site refers to our website or websites, defined as either www.lateraldesignstudio.co.uk, www.ironagegrates.co.uk or www.aqualevel.co.uk

1.2 A reference to a particular law is a reference to it as it is in force for the time being taking account of any amendment, extension, application or re-enactment and includes any subordinate legislation for the time being in force made under it.

1.3 Words in the singular include the plural and in the plural include the singular.

1.4 A reference to one gender includes a reference to the other gender.

1.5 Condition headings do not affect the interpretation of these conditions.

1.6 No representative or agent of ours has authority to agree any terms or make any representations inconsistent with these terms or to enter into any contract except on the basis of these terms, unless such contract or alteration has been agreed in writing and signed by a Director of ours.

1.7 Our VAT number is 117672508

2. APPLICATION OF TERMS

2.1 Subject to any variation under condition 2.3 the Contract shall be on these conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Buyer purports to apply under any purchase order, confirmation of order, specification or other document).

2.2 No terms or conditions endorsed on, delivered with or contained in the Buyer's purchase order, confirmation of order, specification or other document shall form part of the Contract simply as a result of such document being referred to in the Contract.

2.3 These conditions apply to all Lateral Design Studio's sales and any variation to these conditions and any representations about the Goods shall have no effect unless expressly agreed in writing and signed by a director of Lateral Design Studio. The Buyer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of Lateral Design Studio which is not set out in the Contract. Nothing in this condition shall exclude or limit Lateral Design Studio's liability for fraudulent misrepresentation.

2.4 Each order or acceptance of a quotation for Goods by the Buyer from Lateral Design Studio shall be deemed to be an offer by the Buyer to buy Goods subject to these conditions.

2.5 No order placed by the Buyer shall be deemed to be accepted by Lateral Design Studio until a written acknowledgement of order is issued by Lateral Design Studio or (if earlier) Lateral Design Studio delivers the Goods to the Buyer.

2.6 The Buyer shall ensure that the terms of its order and any applicable specification are complete and accurate.

2.7 Any quotation is given on the basis that no Contract shall come into existence until Lateral Design Studio issues an acknowledgement of order to the Buyer or despatches the Goods to the Buyer.

2.8 Any quotation is valid for a period of 30 days only from its date, provided that Lateral Design Studio has not previously withdrawn it (unless otherwise agreed in writing).

2.9 For the avoidance of doubt, the Contract shall come into existence when Lateral Design Studio issues an acknowledgement of order to the Buyer (or despatches the Goods, if earlier). Thereafter no alteration or cancellation shall be made to the order by the Buyer, whether the Goods are bespoke or otherwise, without the agreement (in writing) of Lateral Design Studio.

3. DESCRIPTION

3.1 The quantity and description of the Goods shall be as set out in Lateral Design Studio's quotation, and confirmed in the acknowledgement of order, and it is the responsibility of the Buyer to ensure the suitability and accuracy of their order requirements.

3.2 All samples, drawings, sketches, descriptive matter, specifications and advertising issued by Lateral Design Studio and any descriptions or illustrations contained in Lateral Design Studio's catalogues, brochures and other marketing materials are issued or published for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Contract and this is not a sale by sample.

4. DELIVERY

4.1 Unless otherwise agreed in writing by Lateral Design Studio, delivery of the Goods shall take place at Lateral Design Studio’s place of business or such other Delivery Point as agreed between the parties.

4.2 The Buyer shall take delivery of the Goods as soon as possible after having received notification from Lateral Design Studio that they are available for delivery but no later than within seven days unless previously agreed.

4.3 Any dates specified by Lateral Design Studio for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time frame.

4.4 Subject to the other provisions of these conditions Lateral Design Studio shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods (even if caused by Lateral Design Studio's negligence), nor shall any delay entitle the Buyer to terminate or rescind the Contract unless such delay exceeds 180 days.

4.5 If for any reason the Buyer fails to accept delivery of any of the Goods when they are ready for delivery, or Lateral Design Studio is unable to deliver the Goods on time because the Buyer has not provided appropriate instructions, personnel, documents, vehicular access, licences or authorisations: (a) risk for the Goods shall pass to the Buyer (including for loss or damage caused by Lateral Design Studio's negligence); (b) the Goods shall be deemed to have been delivered; and (c) Lateral Design Studio may store the Goods until re-delivery, whereupon the Buyer shall be liable for all related costs and expenses (including, without limitation, original and re-delivery charges, storage and insurance).

4.6 The Buyer shall provide at the Delivery Point and at its expense adequate and appropriate equipment and/or manual labour for unloading the Goods in a timely manner. Lateral Design Studio reserve the right (in its sole discretion) to charge for an excessive waiting or unloading time in addition to the price for the Goods.

4.7 If Lateral Design Studio delivers to the Buyer a quantity of Goods of up to 5% more or less than the quantity accepted by Lateral Design Studio, the Buyer shall not be entitled to object to or reject the Goods or any of them by reason of the surplus or shortfall and shall pay for such goods at the pro rata Contract rate.

4.8 Lateral Design Studio may deliver the Goods by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with the provisions of the Contract.

4.9 Each instalment shall be a separate Contract and no cancellation or termination of any one Contract relating to an instalment shall entitle the Buyer to repudiate or cancel any other Contract or instalment.

5. NON-DELIVERY

5.1 The quantity of any consignment of Goods as recorded by Lateral Design Studio on despatch from Lateral Design Studio's place of business shall be conclusive evidence of the quantity received by the Buyer on delivery unless the Buyer can provide conclusive evidence proving the contrary.

5.2 Lateral Design Studio shall not be liable for any non-delivery of Goods (even if caused by Lateral Design Studio's negligence) unless the Buyer gives written notice to Lateral Design Studio of the non-delivery within five days of the date when the Goods would in the ordinary course of events have been received.

5.3 Any liability of Lateral Design Studio for non-delivery of the Goods shall be limited to replacing the Goods within a reasonable time or issuing a credit note at the pro rata Contract rate against any invoice raised for such Goods.

5.4 Any discrepancy relating to the quantity, quality or description of the Goods must be communicated to Lateral Design Studio within 48 hours of delivery by telephone and confirmed in writing within seven days of the time of delivery.

6. RISK/TITLE

6.1 The Goods are at the risk of the Buyer from the time of delivery.

6.2 Ownership of the Goods shall not pass to the Buyer until Lateral Design Studio has received in full (in cash or cleared funds) all sums due to it in respect of: (a) the Goods; and (b) all other sums which are or which become due to Lateral Design Studio from the Buyer on any account.

6.3 Until ownership of the Goods has passed to the Buyer, the Buyer shall: (a) hold the Goods on a fiduciary basis as Lateral Design Studio's bailee; (b) store the Goods (at no cost to Lateral Design Studio) separately from all other goods of the Buyer or any third party in such a way that they remain readily identifiable as Lateral Design Studio's property; (c) not destroy, deface or obscure any identifying mark or packaging on or relating to the Goods; and (d) maintain the Goods in satisfactory condition and keep them insured on Lateral Design Studio's behalf for their full price against all risks to the reasonable satisfaction of Lateral Design Studio. On request the Buyer shall produce the policy of insurance to Lateral Design Studio.

6.4 The Buyer may resell the Goods before ownership has passed to it solely on the following conditions: (a) any sale shall be effected in the ordinary course of the Buyer's business at full market value; and (b) any such sale shall be a sale of Lateral Design Studio's property on the Buyer's own behalf and the Buyer shall deal as principal when making such a sale.

6.5 The Buyer's right to possession of the Goods shall terminate immediately if: (a) the Buyer has a bankruptcy order made against him or makes an arrangement or composition with his creditors, or otherwise takes the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convenes a meeting of creditors (whether formal or informal), or enters into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or has a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof, or documents are filed with the court for the appointment of an administrator of the Buyer or notice of intention to appoint an administrator is given by the Buyer or its directors or by a qualifying floating charge holder (as defined in paragraph 14 of Schedule B1 to the Insolvency Act 1986), or a resolution is passed or a petition presented to any court for the winding-up of the Buyer or for the granting of an administration order in respect of the Buyer, or any proceedings are commenced relating to the insolvency or possible insolvency of the Buyer; or (b) the Buyer suffers or allows any execution, whether legal or equitable, to be levied on his/its property or obtained against him/it, or fails to observe or perform any of his/its obligations under the Contract or any other contract between Lateral Design Studio and the Buyer, or is unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 or the Buyer ceases to trade; or (c) the Buyer encumbers or in any way charges any of the Goods.

6.6 Lateral Design Studio shall be entitled to recover payment for the Goods notwithstanding that ownership of any of the Goods has not passed from Lateral Design Studio

6.7 The Buyer grants Lateral Design Studio, its agents and employees an irrevocable licence at any time to enter any premises where the Goods are or may be stored in order to inspect them, or, where the Buyer's right to possession has terminated, to recover them.

6.8 Where Lateral Design Studio is unable to determine whether any Goods are the goods in respect of which the Buyer's right to possession has terminated, the Buyer shall be deemed to have sold all goods of the kind sold by Lateral Design Studio to the Buyer in the order in which they were invoiced to the Buyer.

6.9 On termination of the Contract, howsoever caused, Lateral Design Studio's (but not the Buyer's) rights contained in this condition 6 shall remain in effect.

7. PRICE

7.1 Unless otherwise agreed by Lateral Design Studio in writing, the price for the Goods shall be the price set out in Lateral Design Studio's price list published on the date of delivery or deemed delivery.

7.2 The price for the Goods shall be exclusive of any value added tax and all costs or charges in relation to packaging, loading, unloading, carriage and insurance, all of which amounts the Buyer shall pay in addition when it is due to pay for the Goods.

7.3 Online Product prices, shown on our websites, include VAT (unless where specified). However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.

7.4 Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

7.5 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced due to raw material fluctuations. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you that we are rejecting it and the reasons for the rejection.

7.6 If the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as an error, we do not have to provide the Products to you at the incorrect (lower) price.

7.7 Online payments for all Products must be made by debit card or by direct bank transfer using the online payment merchant at the checkout stage.

8. PAYMENT

8.1 Subject to condition 8.4, payment of the price for the Goods is due in pounds sterling within 30 days of the invoice date unless otherwise agreed.

8.2 Time for payment shall be of the essence.

8.3 No payment shall be deemed to have been received until Lateral Design Studio has received cleared funds.

8.4 All payments payable to Lateral Design Studio under the Contract shall become due immediately on its termination despite any other provision.

8.5 The Buyer shall make all payments due under the Contract in full without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless the Buyer has a valid court order requiring an amount equal to such deduction to be paid by Lateral Design Studio to the Buyer.

8.6 If the Buyer fails to pay Lateral Design Studio any sum due pursuant to the Contract, the Buyer shall be liable to pay interest to Lateral Design Studio on such sum from the due date for payment at the annual rate of 5% above the base lending rate from time to time of Yorkshire Bank, accruing on a daily basis until payment is made, whether before or after any judgment. Lateral Design Studio reserves the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998.

9. QUALITY

9.1 Where Lateral Design Studio is not the manufacturer of the Goods, Lateral Design Studio shall endeavour to transfer to the Buyer the benefit of any warranty or guarantee given to Lateral Design Studio.

9.2 Lateral Design Studio warrants that (subject to the other provisions of these conditions) on delivery, the Goods shall: (a) be of satisfactory quality within the meaning of the Sale of Goods Act 1979; (b) be reasonably fit for purpose; and (c) be reasonably fit for any particular purpose for which the Goods are being bought if the Buyer had made known that purpose to Lateral Design Studio in writing and Lateral Design Studio has confirmed in writing that it is reasonable for the Buyer to rely on the skill and judgement of Lateral Design Studio. Where the Goods are used in conjunction with living plants, Lateral Design Studio makes no warranties on its goods either expressly or implied concerning the effects of the Goods on root or plant growth. Lateral Design Studio recommends that an arborist, or horticulturalist with knowledge of local conditions be consulted

9.3 Lateral Design Studio shall not be liable for a breach of the warranty in condition 9.2 unless: (a) the Buyer gives notice by telephone within 48 hours and confirms by written notice of the defect to Lateral Design Studio, and, if the defect is as a result of damage in transit to the carrier, within 7 days of the time when the Buyer discovers or ought to have discovered the defect; and (b) Lateral Design Studio is given a reasonable opportunity after receiving the notice of examining such Goods and the Buyer (if asked to do so by Lateral Design Studio) returns such Goods to Lateral Design Studio's place of business at the Buyer’s expense for the examination to take place there.

9.4 Lateral Design Studio shall not be liable for a breach of the warranty in condition 9.2 if: (a) the Buyer makes any further use of such Goods after giving such notice; or (b) the defect arises because the Buyer failed to follow Lateral Design Studio's oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Goods or (if there are none) good trade practice; or (c) the Buyer alters or repairs such Goods without the written consent of Lateral Design Studio.

9.5 Subject to condition 9.3 and condition 9.4, if any of the Goods do not conform with the warranty in condition 9.2 Lateral Design Studio shall at its option repair or replace such Goods (or the defective part) or refund the price of such Goods at the pro rata Contract rate provided that, if Lateral Design Studio so requests, the Buyer shall, at the Buyer’s expense, return the Goods or the part of such Goods which is defective to Lateral Design Studio.

9.6 If Lateral Design Studio complies with condition 9.5 it shall have no further liability for a breach of the warranty in condition 9.2 in respect of such Goods.

10. CONSUMER RIGHTS

10.1 If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Dispatch Confirmation. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 11 below).

10.2 To cancel a Contract, you must inform us in writing. You must also return the Products to us as soon as reasonably practicable, and at your own cost through a mainstream and reputable courier service. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

10.3 You will not have any right to cancel a Contract for the supply of any special orders/bespoke Products ordered.

10.4 Details of your statutory right of cancellation, and an explanation of how to exercise it, are provided in these terms and conditions. This provision does not affect your other statutory rights as a consumer.

11. REFUNDS

11.1 If you return a Product to us: (a) because you have cancelled the Contract between us within the seven-day cooling-off period (see clause 10.1 above), we will process the refund due to you as soon as possible and, in any case, within 30 days of the day on which you gave us notice of cancellation. In this case, we will refund the price of the Product in full, and any applicable delivery charges. However, you will be responsible for the cost of returning the item to us in the agreed manner as noted above.

(b) for any other reason (for instance, because you have notified us in accordance with clause 20 that you do not agree to a change in these terms and conditions or in any of our policies, or because you consider that the Product is defective), we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund. We will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us.

11.2 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

12. LIMITATION OF LIABILITY

12.1 Subject to condition 4, condition 5 and condition 9, the following provisions set out the entire financial liability of Lateral Design Studio (including any liability for the acts or omissions of its employees, agents and sub-contractors) to the Buyer in respect of: (a) any breach of these conditions, including any deliberate personal repudiatory breach; (b) any use made or resale by the Buyer of any of the Goods, or of any product incorporating any of the Goods; and (c) any representation, statement or tortious act or omission including negligence arising under or in connection with the Contract.

12.2 All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from the Contract.

12.3 Nothing in these conditions excludes or limits the liability of Lateral Design Studio: (a) for death or personal injury caused by Lateral Design Studio's negligence; or (b) under section 2(3), Consumer Protection Act 1987; or (c) for any matter which it would be illegal for Lateral Design Studio to exclude or attempt to exclude its liability; or (d) for fraud or fraudulent misrepresentation.

12.4 Subject to condition 12.2 and condition 12.3: (a) Lateral Design Studio's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the Contract shall be limited to the Contract price; and (b) Lateral Design Studio shall not be liable to the Buyer for loss of profit, loss of business, or depletion of goodwill in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Contract.

13. ASSIGNMENT

13.1 Lateral Design Studio may assign the Contract or any part of it to any person, firm or Lateral Design Studio.

13.2 The Buyer shall not be entitled to assign the Contract or any part of it without the prior written consent of Lateral Design Studio.

14. FORCE MAJEURE

Lateral Design Studio reserves the right to defer the date of delivery or to cancel the Contract or reduce the volume of the Goods ordered by the Buyer (without liability to the Buyer) if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of Lateral Design Studio including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party's workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials.

15. GENERAL

15.1 In exceptional circumstances and only at the discretion of the Directors, Goods may be accepted for return. In these circumstances a handling charge of 25% will be applied and the Buyer is responsible for the safe and complete return of the Goods. Lateral Design Studio will not accept the return of non-stock Goods purchased by specific request of the Buyer, or Goods made specifically to order.

15.2 Each right or remedy of Lateral Design Studio under the Contract is without prejudice to any other right or remedy of Lateral Design Studio whether under the Contract or not.

15.3 If any provision of the Contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Contract and the remainder of such provision shall continue in full force and effect.

15.4 Failure or delay by Lateral Design Studio in enforcing or partially enforcing any provision of the Contract shall not be construed as a waiver of any of its rights under the Contract.

15.5 Any waiver by Lateral Design Studio of any breach of, or any default under, any provision of the Contract by the Buyer shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of the Contract.

15.6 The parties to the Contract do not intend that any term of the Contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.

15.7 This Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law, and the parties submit to the exclusive jurisdiction of the English courts.

15.8 Any Goods consisting of pesticides and chemicals are sold on the basis that they will be used by competent end users within the guidelines of the FEPA (Food and Environment Protection Act) 1985. Any such Goods are sold on the understanding that they are used strictly within the latest Approved Recommendations for such products. The Buyer acknowledges that when using pesticides and chemicals that they are qualified to do so and that they will ensure that any person that comes into contact with such Goods are similarly qualified and Lateral Design Studio accepts no responsibility for any losses, damages or injuries incurred as a result of any such misuse.

16. COMMUNICATIONS

16.1 Communications between the parties about the Contract shall be in writing and delivered by hand or sent by pre-paid first class post or sent by email: (a) (in case of communications to Lateral Design Studio) to its registered office or such changed address as shall be notified to the Buyer by Lateral Design Studio; or (b) (in the case of the communications to the Buyer) to the registered office of the addressee (if it is a Lateral Design Studio) or (in any other case) to any address of the Buyer set out in any document which forms part of the Contract or such other address as shall be notified to Lateral Design Studio by the Buyer.

16.2 Communications shall be deemed to have been received: (a) if sent by pre-paid first class post, two days (excluding Saturdays, Sundays and bank and public holidays) after posting (exclusive of the day of posting); or (b) if delivered by hand, on the day of delivery; or (c) if sent by email on a working day prior to 5.00 pm, at the time of transmission and otherwise on the next working day.

16.3 Communications addressed to Lateral Design Studio shall be marked for the attention of the Director.

17. WEBSITE SERVICE AVAILABILITY & ADDITIONAL TERMS

17.1 Our websites are only intended for use by people resident in the following countries: the United Kingdom, the countries of the European Union and the European Economic Area, the United States of America and Canada (Serviced Countries).

17.2 We do not accept orders from individuals outside those countries through our websites and some restrictions are placed on the extent to which we accept orders from specific countries. If you are based outside of the Serviced Countries please feel free to e-mail your request to us at info@lateraldesignstudio.co.uk.

17.3 Full Terms of Use relating to our websites can be found at the following locations;
(a) www.lateraldesignstudio.co.uk/terms-of-use
(b) www.ironagegrates.co.uk/terms-of-use.html
(c) www.aqualevel.co.uk/terms-of-use.html

17.4 Lateral Design Studio is committed to protecting and respecting your privacy whilst you access our websites. Details of our Privacy Policy can be found at the following locations;
(a) www.lateraldesignstudio.co.uk/privacy-policy
(b) www.ironagegrates.co.uk/privacy-policy.html
(c) www.aqualevel.co.uk/terms-of-use.html

17.5 We use cookies and similar tools across our websites to improve their performance and enhance user experience. Our Cookie Policy explains how we do that. These details can be found at;
(a) www.lateraldesignstudio.co.uk/cookie-policy
(b) www.ironagegrates.co.uk/cookie-policy.html
(c) www.aqualevel.co.uk/cookie-policy.html

18. ONLINE ORDERING

18.1 By placing an order through our websites, you warrant that: (a) you are legally capable of entering into binding contracts; and (b) you are duly authorised to enter into a binding contract; and (c) you are at least 18 years old; (d) you are resident in one of the Serviced Countries; and (e) you are accessing our site from that country.

18.2 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product.

18.3 All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that order has been accepted and that the Product you have ordered will be dispatched (Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation, and full payment for the goods has been received.

18.4 The Contract will relate only to the Products when dispatch has been confirmed by us. (Dispatch Confirmation). We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

19. OUR WEBSITE STATUS

19.1 Please note that in some cases, we accept orders as agents on behalf of third party sellers. The resulting legal contract is between you and that third party seller, and is subject to the terms and conditions of that third party seller, which they will advise you of themselves. You should carefully review their terms and conditions applying to the transaction.

19.2 We may also provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that products you purchase from third party sellers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller. If you would like information about your legal rights you should contact your local trading standards or citizens advice bureau. We will notify you when a third party is involved in a transaction, and we may disclose your personal information related to that transaction to the third party seller.

20. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

20.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.

20.2 You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you an Order or Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

If you have any questions regarding our terms and conditions, please contact us:

Lateral Design Studio Ltd
Unit 5, Cotswold Business Park
Millfield Lane
Caddington
Bedfordshire LU1 4AJ

Tel: +44 (0) 20 8450 2244
Email: info@lateraldesignstudio.co.uk





Our Privacy Policy has been updated, by continuing to use this site you agree to these terms.